Share your Vision, Climb the Ladder to Trusted Advisor

In a recent post I argued that a powerful way to drive innovation at your tech company is to regularly put your best engineers in front of your best customers, under conducive circumstances. Today, a few words about one such "conducive circumstance", one with multiple benefits that extend even beyond those described in my earlier […]

Gold Standard for Customer Service

Driving into NYC a couple of years back, my mobile phone rang. On the other end was the Customer Services Manager of The Carlyle Hotel, my destination that evening. She begged my pardon for calling without prior notice or invitation, and then asked if I would kindly provide her with my wife's middle name. After […]

A Simple (but BIG) Key to Innovation

Want to drive killer innovation at your technology company? Well, there are a lot of moves that you'll ultimately need to master to lead the league in that category, but today I'll talk about one that's fundamental and that I know works, from first hand experience. Best thing about it: it's dead simple… Create the […]

Winter’s come a bit early this year

Winter in this part of the world is our rainy season. Upwards of 90% of annual rainfall in Carmel Valley happens between November and March, typically delivered in the concentrated form of showy winter storms rolling in from the Pacific, some ten miles to our west. Winds, usually from the south, will blow at 60 or 70 […]

Who Goes There?

I've built this site around the idea that the conventional divisions between professional and personal life are artificial. They don't reflect the way we live, work, and play today. I don't shut down my professional responsibilities (with rare exception) on evenings, weekends, or holidays. Our competitive environment doesn't permit that, and I'd get bored. Further, it occurs to me that if you are interested in doing business with me in some way you should be interested in Rich Bravman, the person. So, whether you're an entrepreneur looking for ideas on how to put your ideas to work, an investor looking for an experienced advisor or board member, a friend, colleague, or simply someone curious about what a fellow human thinks... Welcome! Warning: eccentricity lies ahead in these pages.

My Twitter Feed

GoodReads

Richard's books

We Can All Do Better
4 of 5 stars
Read this and regain at least a modicum of faith in the presence of wisdom among the leadership class in this world. Unfortunately, Bradley is past his impact moment, and his exemplar of a new way forward ("Americans Elect") foun...

goodreads.com